Terms & Conditions
Please ensure you have read and understood our T&C's before receiving your lodge.
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Please note that there is a separate Terms & conditions section that refers to dog friendly bookings.
General Terms & Conditions
1. Reservation and Payment
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Reservations must be made in advance via our website.
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Full payment is required at the time of booking.
2. Check-In and Check-Out
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Check-in time is 4pm and check-out time is 10am.
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Early check-in or late check-out may be available upon request and is subject to availability.
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Please adhere to check-in and check-out times. Early arrivals or late departures that are not requested and granted, may incur additional fees.
3. Cancellation Policy
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Cancellations must be made 21 days in advance for a full refund.
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Cancellations made less than 21 days in advance are non-refundable.
4. Guest Responsibilities
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Guests are responsible for any damages incurred during their stay.
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No smoking is allowed on the premises.
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Pets are allowed in certain lodges (marked as dog friendly upon booking) and additional fees may apply if they are permitted. Please refer to additional dog friendly log T&C’s below.
5. House Rules
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Guests must respect the property and the neighbours at all times.
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Parties or events are not allowed at any time.
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Bar and restaurant tabs must be settled daily.
6. Liability
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The property owner is not responsible for any loss, damage, or injury during the stay.
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Guests are advised to secure their valuables.
7. Changes to Terms
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The property owner reserves the right to modify these terms and conditions at any time.
Additional Terms and Conditions for Dog-Friendly Accommodation
1. Acceptance of Dogs
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A maximum of 1 dog is allowed per dog friendly lodge.
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Guests must inform us in advance of their dog’s breed and name.
2. Breed and Size Restrictions
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Certain breeds or sizes may be restricted. Please enquire before booking.
3. Vaccination and Health Requirements
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All dogs must be up-to-date on vaccinations and free from fleas and ticks.
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Proof of vaccination may be requested.
4. Behaviour and Supervision
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Dogs must be supervised at all times, both inside and outside the accommodation.
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Excessive barking or aggressive behaviour may result in eviction.
5. Lead Policy
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Dogs must be kept on a lead in common areas beyond the gated enclosure.
6. Cleanliness and Waste Disposal
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Guests are responsible for cleaning up after their dogs, both inside and outside the accommodation.
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Failure to do so may result in additional cleaning fees.
7. Damage Policy
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Guests will be held responsible for any damage caused by their dogs.
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A security deposit may be required.
8. Restrictions in Certain Areas
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Dogs may not be allowed in certain areas (e.g. carpeted dining areas). Please check for specific guidelines.
9. Liability Waiver
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Guests agree to waive any claims against the accommodation for any injuries or damages related to their dogs.
By adhering to these terms and conditions, we aim to create a safe and enjoyable environment for all guests and their furry companions.